Thank you for using the Duelity Intelligence PSA website and services!
This Privacy Policy governs the use of the services provided by Duelity Intelligence through its websites, including the offering and sale of Duelity Intelligence PSA consulting services, technical support for Users, and the sending of newsletters and marketing information regarding Duelity Intelligence (“Services”). This Privacy Policy explains how we collect and use the personal data and information of users who use or apply for Duelity Intelligence Services or visit any of our Websites. By using our Services, you agree to these terms. If you use our Services on behalf of an organization, you accept this Privacy Policy on behalf of that organization. Therefore, please read this Privacy Policy carefully before using our Services. If you have any unresolved concerns regarding privacy or the use of your data, please contact us at info@duelity.io.
In this Privacy Policy, the following terms have the meanings set forth below:
The Data Controller is:
Duelity Intelligence, a Simple Joint-Stock Company
18/34 Mikołaja Reja Street
43-300 Bielsko-Biała
KRS No. 0001210733
www.duelity.io
info@duelity.io
The Data Controller determines the purposes and means of processing personal data.
Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
An operation or set of operations performed on personal data or sets of personal data, whether by automated or non-automated means, such as collection, recording, organization, structuring, storage, adapting or modifying, retrieving, consulting, using, disclosing by transmission, dissemination, or otherwise making available, aligning or combining, restricting, erasing, or destroying.
Means any individual who uses or applies for the Services or visits any of our Websites, and to whom the Personal Data relates.
One or all of the following websites that we own and operate:
Duelity Intelligence processes personal data in accordance with the GDPR and other data protection laws applicable to Duelity Intelligence. Due to the rapidly evolving nature of the Internet, Duelity Intelligence may update this Privacy Policy from time to time. If there is a change in how personal data is collected or used, Duelity Intelligence will post a clear notice of the change along with the updated Privacy Policy on our Services. Registered Users will be notified of the change before it takes effect. Duelity Intelligence encourages you to review this Privacy Policy regularly. Your continued use of the Service and/or continued provision of personal data to us is subject to the terms of the currently effective Privacy Policy.
When you use our Services, you provide us with information such as files, content, emails, contacts, etc. This Privacy Policy does not grant us any rights to your Personal Data, except for limited rights necessary to provide the Services. We need your consent for actions such as storing your Personal Data, backing it up, or sharing it at your request.
Our Services offer features such as photo thumbnails, document previews, email organization, and easy sorting, editing, sharing, and searching. These features may require our systems to access, store, and scan your Personal Data.
Failure to provide certain Personal Data may prevent us from providing all Services. Users are responsible for any Personal Data of third parties. By providing the Services with Personal Data of third parties, Users declare that its processing is lawful and that at least one of the grounds listed in Article 6(1) of the GDPR applies.
You can contact Duelity Intelligence via email or through the contact forms at https://duelity.io/contact or the Call Center. In each of these cases, we collect the following Personal Data:
In this case, the purpose of the processing of personal data, and at the same time the legal basis for such processing, is the performance of a contract to which the User is a party, or the taking of steps at the User’s request prior to entering into a contract (Article 6(1)(b) of the GDPR).
Under the GDPR, users have the following rights:
The Data Controller processes Users’ Personal Data in an appropriate manner and implements appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. The processing of Personal Data is carried out using computers and/or IT tools, in accordance with organizational procedures strictly related to the specified purposes.
In addition to the Data Controller, in some cases Personal Data may be accessible to specific categories of individuals involved in the operation of the website (administration, sales, marketing, legal department, systems administration) or third parties (such as external technical service providers, carriers, hosting providers, cloud service providers, IT companies, and communications agencies), designated as Data Processors by the Data Controller as needed. A current list of these entities may be obtained from the Data Controller at any time.
As a general rule, Duelity Intelligence does not transfer Personal Data to third countries or international organizations. If such a transfer is necessary, it will be carried out exclusively in accordance with the provisions of Chapter V of the GDPR, using appropriate safeguards, such as standard contractual clauses approved by the European Commission.
Duelity Intelligence does not use automated decision-making, including profiling, that would produce legal effects on Users or similarly significantly affect them.
Personal Data is processed for the time necessary to provide the Services requested by the User or as specified for the purposes described in this document. Duelity Intelligence will delete Personal Data after this period, except in cases where its retention is necessary to comply with legal obligations, resolve disputes, or enforce agreements.
Any person who has consented to the processing of their personal data for marketing purposes and to receive the newsletter has the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out prior to such withdrawal.
The recipients of Personal Data are entities providing technical services to Duelity Intelligence. All entities processing Personal Data on behalf of Duelity Intelligence operate under appropriate data processing agreements that ensure an adequate level of personal data protection in accordance with the GDPR.
The User’s Personal Data may be used by the Data Controller for legal purposes, in court, or during proceedings leading to potential legal action resulting from the improper use of the Services. The User acknowledges that the Data Controller may be required to disclose Personal Data upon request by public authorities.
The Services do not automatically collect any information, except for information contained in cookies (“Cookies”). Cookies are files stored on a computer or other devices used to visit the Websites. They are created during a visit to the Websites. They contain the name of the Website they originate from, their storage duration on the end device, and a unique number.
Duelity Intelligence uses cookies for the following purposes:
Websites use two basic types of cookies:
Duelity Intelligence uses the following types of cookies:
Users may consent to the storage of cookies from the Websites on their device through the settings of the software used to browse the Websites. Users may change their cookie settings at any time. Detailed information about the options and methods for managing cookies is available in the software settings (web browser). Please note that restricting the use of cookies may affect certain functionalities of the Services. The use of essential cookies does not require the User’s consent and is based on the Controller’s legitimate interest in accordance with Article 6(1)(f) of the GDPR.
If you would like further information regarding your Personal Data or to exercise your rights, please contact our Data Protection Officer by sending an email to: info@duelity.io
Duelity Intelligence processes Users’ Personal Data only in cases where such processing is necessary to provide the Services or to take steps at the User’s request prior to entering into the Services, in particular:
Last updated: April 2026
Duelity Intelligence Prosta Spółka Akcyjna | info@duelity.io
